Privacy Policy

Privacy Policy for tirarohana.com

Last updated: 10 August 2025

Tira Rohana (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tirarohana.com. We comply with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1. Information We Collect

We may collect and process the following categories of personal data:

• Personal Identification Information: Name, email address, phone number, mailing address.
• Transactional Information: Payment details (processed securely via third-party providers).
• Technical Information: IP address, browser type, operating system, referring website, and browsing actions.
• Usage Data: Pages visited, time spent on site, and interaction data.

2. How We Collect Information

We collect your information through:

• Forms you fill out (e.g., contact form, appointment booking).
• Newsletter or subscription sign-ups.
• Cookies and analytics tools.
• Direct communication (emails, phone calls, WhatsApp messages).

3. Use of Information

Your personal data may be used for:

• Providing services you request (e.g., consultations, collaborations).
• Processing and managing bookings or inquiries.
• Sending newsletters, updates, and promotional content (with your consent).
• Improving website performance, user experience, and security.
• Compliance with legal obligations.

4. Disclosure of Information

We do not sell or rent your personal data. We may share your information only with:

• Service Providers: For payment processing, hosting, analytics, or email delivery.
• Legal Compliance: Where disclosure is required by law, court order, or regulatory authorities in Malaysia.
• Business Transfers: In case of merger, acquisition, or transfer of assets.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes stated in this Privacy Policy or as required by law.

6. Security of Your Data

We adopt appropriate technical, organizational, and administrative security measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.

7. Your Rights Under PDPA Malaysia

You have the right to:

• Access and request a copy of your personal data.
• Request correction of inaccurate or incomplete data.
• Withdraw consent for processing (where applicable).
• Request deletion of your personal data, subject to legal and contractual restrictions.

To exercise your rights, please contact us using the details below.

8. Cookies Policy

Our website uses cookies and similar technologies to enhance browsing experience, analyze traffic, and improve content relevance. You can manage or disable cookies in your browser settings. Some website features may not function properly without cookies.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

10. Children’s Privacy

Our website is not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors.

11. Updates to This Policy

We may update this Privacy Policy from time to time in compliance with Malaysian laws and best practices. Updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Tira Rohana
Email: hello@tirarohana.com
Website: https://tirarohana.com
Location: Malaysia

This Privacy Policy is prepared in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.